For accounting and bookkeeping firms

The simple, secure way for accountants to get documents from clients.

Ask for exactly what you need, or share one secure link clients can use any time. No logins for clients, nothing to set up, and we follow up on anything missing.

Free for 14 days. No card needed. Then $39 a month for up to 5 staff. Live in two minutes.

Harbor Coffee LLC
September bookkeeping
Waiting on client
0 of 4 receivedDue Fri, Oct 9
  • Bank statement Chase checking ending 4410
  • Credit card statement Missing
  • Payroll report Missing
  • Sales invoices Missing
We'll remind Dana on Tuesday at 2:00 PM, for the 4 documents still needed.

The first week of every month

You send the list. Then you send it again.

Two clients reply with half of it. One sends a photo of the wrong statement. Another asks which account you meant. By the time the last receipt arrives, it's the second week, and you've spent it reading email instead of closing books.

Requestpack does one job: it gets the documents in. It asks once, follows up only on what's still missing, and shows you where everything stands. No new system to learn, nothing for your clients to sign up for.


How it works

Two ways in. Both under your name.

Ask for exactly what you need.

Pick the client, list the documents, choose a due date. Your client gets one email with one button. When something is still missing, we send a polite reminder for just that, and stop when everything is in.

Same list every month? Turn on Repeat and next month's request is ready before you think of it.

Share one link for anything, any time.

Your firm gets its own secure upload page. Put it in your email signature, on your website or on invoices. Clients send files whenever they have them, and you file them under the right client in one click.

smithcpa.requestpack.com/upload

What happens next

Every document, accounted for.

One request for Harbor Coffee, from the day it goes out to the day it's done.

Smith & Co. CPA

September bookkeeping

Due Fri, Oct 9

Hello Dana,

Here is what we need to close September. Thank you!

  • Bank statementChase checking ending 4410
  • Credit card statement
  • Payroll report
  • Sales invoices
Upload your documents
This link is just for you. No account or password needed.
  1. The request goes out. Dana gets an email from Smith & Co. CPA with four documents and one button.
  2. 2 of 4 received. The bank statement and card statement arrive from Dana's phone. To check
  3. A reminder, for just the 2 still needed. Payroll report and sales invoices, sent at 2:00 PM in your firm's name.
  4. All 4 received. Reminders stop. You look them over and accept each one. โœ“ Accepted

Your clients' side

Your name, not ours.

Clients see your firm's name and logo on every email and page. Requestpack stays out of the way. They open the link, send each file, and they're done. No account, no password, nothing to download.

Smith & Co. CPA

September bookkeeping

2 of 4 sent ยท Due Fri, Oct 9

Bank statementโœ“ Sent
Credit card statementโœ“ Sent
Payroll reportSend file
Sales invoicesSend file

Security

Built to keep client files safe.

EncryptedFiles are encrypted on the way and while stored.
Only your firmNo one else can see your clients or their files.
A private link for each personEvery client gets their own link, nothing to guess.
Checked on arrivalEvery file is checked for viruses before your team opens it.
A record of every stepWho sent, opened and accepted what, and when.
No passwords to leakClients need none, and your team signs in with an emailed code or a passkey.

How we keep files safe

Price

$39 a month

One flat price for up to 5 staff. Not per person.

  • Up to 5 staff at your firm
  • Unlimited requests, clients and reminders
  • Your own upload page with your firm's name and logo
  • Month to month. Cancel any time.
Start trial

Free for 14 days. No card needed. Live in two minutes.

Questions first? Write to [email protected]. Liam replies, usually the same day.

Good to know

Questions.

Do my clients need an account?

No. Each person gets a private link by email. They open it, send their files, and that's all.

Will it work with QuickBooks or Xero?

Requestpack sits before your books: it collects the documents, then you download them for your usual work. Nothing to connect.

What if a client sends the wrong file?

Ask for a new copy and say why, such as "The copy we have is for the wrong month." Your client gets a short email, and the document stays on their list until the right one arrives.

Can my team use it?

Yes. Up to 5 staff at your firm, all for the same $39 a month.

What do reminders say?

They come from your firm, list only what's still missing, and stay polite. They stop when everything is in.

Is a link without a password safe?

Each link is long, random and only for one person, and it only shows that person's request. It stops working after the request closes.

Every document,
accounted for.

Start trial

Free for 14 days. No card needed. Then $39 a month for up to 5 staff.