Who they are
| Company | What it does for us | Information it handles | Where |
|---|---|---|---|
| Amazon Web Services, Inc. | Stores files and backups, and scans files for viruses | Client Data, including files | United States |
| DigitalOcean, LLC | Runs the servers for the app and its database | Account details and Client Data | United States |
| Cloudflare, Inc. | Website hosting, DNS, protection against attacks, and the bot check on sign-up and upload pages | Request details such as IP address and browser, and data passing to and from the app | United States, with delivery from nearby locations worldwide |
| Postmark (ActiveCampaign, LLC) | Sends emails: requests, reminders, sign-in codes and notices | Names, email addresses and the content of the emails | United States |
| PostHog, Inc. | Shows us how the website and app are used, including recordings of website visits | IP address, browser, pages visited and clicks; on the website, recordings of the page with form entries hidden | United States |
| Stripe, Inc. | Takes payments for firms’ plans | Billing contact and card details | United States |
How we choose them
Each company is bound by a written agreement that limits what it can do with information to providing its service to us, and requires it to keep that information secure. We use as few as we can, and none of them uses your information for advertising.
Changes
Before we add or replace a company on this list, we’ll update this page and email the owner of each firm at least 30 days in advance, as set out in our Data Processing Addendum.
Contact
Requestpack
30 North Gould Street, Sheridan, Wyoming 82801, United States
[email protected]